Terms of Use

These Terms of Use ("Terms") govern your access to and use of the WickLab Pro mobile application (the "App") provided by M24 Media ("we", "our", or "us"). Please read these Terms carefully before downloading or using the App.

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By accessing or using WickLab Pro, you confirm that you are at least 13 years of age (or the applicable age of digital consent in your jurisdiction), that you have read and understood these Terms, and that you agree to be bound by them. If you are using the App on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.

2. Licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use the App on Apple-branded devices that you own or control, solely for your personal or internal business purposes.

You may not:

• Copy, modify, or distribute the App or any part of it
• Reverse-engineer, decompile, or disassemble the App
• Remove or alter any proprietary notices or labels
• Rent, lease, loan, sell, sublicense, or otherwise transfer the App to any third party
• Use the App in any unlawful manner or for any unlawful purpose

3. Subscriptions and Payments

3.1 Free Tier

WickLab Pro offers a free tier with limited capacity (up to 5 candle formulas and 10 materials). The free tier is provided without charge and without a time limit.

3.2 Pro Subscription

The Pro tier is available as a monthly or annual auto-renewing subscription, purchased through the Apple App Store. By subscribing, you authorise Apple to charge your App Store account at the applicable subscription rate.

• Auto-renewal: Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period
• Cancellation: You may cancel at any time in your Apple ID Subscription Settings. Cancellation takes effect at the end of the current billing period; you retain Pro access until that date
• Price changes: We reserve the right to change subscription prices. You will receive notice of any price change before it takes effect, and continued use after that date constitutes acceptance
• Refunds: All purchases are subject to Apple's refund policy. We do not process refunds directly — please contact Apple Support

3.3 Restore Purchases

You can restore a previously purchased subscription via Settings → Subscription & Account → Restore Purchases in the App.

4. Compliance Features — Important Notice

WickLab Pro provides tools to assist with regulatory compliance, including IFRA fragrance limits, EU allergen declarations, and CLP/GHS labelling guidance. These tools are provided for informational and organisational purposes only.

The compliance features do not constitute legal advice, and we make no warranty that use of these features will result in regulatory compliance. You are solely responsible for ensuring that your products comply with all applicable laws and regulations in the territories where you manufacture or sell them. We strongly recommend seeking independent legal or regulatory advice for commercial production.

IFRA data included in the App reflects the IFRA 51st Amendment as of the App's last update. Regulations change; always verify current limits against the latest IFRA guidelines at ifrafragrance.org.

5. User Content

The App allows you to create and store formulas, materials, production records, and other content ("User Content"). You retain ownership of all User Content you create.

Because all User Content is stored locally on your device and optionally in your personal iCloud account, we do not have access to it and therefore claim no licence or rights over it.

You are solely responsible for the accuracy, quality, and legality of your User Content.

6. Intellectual Property

The App, including its design, graphics, code, and the WickLab Pro brand, are owned by or licensed to M24 Media and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you beyond the limited licence granted in Section 2.

7. Disclaimers

The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The App will be uninterrupted, error-free, or secure
• Any defects will be corrected
• The App or its content is accurate, complete, or current
• The compliance tools will satisfy any particular legal or regulatory requirement

8. Limitation of Liability

To the fullest extent permitted by applicable law, M24 Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, arising out of or in connection with your use of the App, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless M24 Media and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the App, your User Content, or your violation of these Terms.

10. Third-Party Services

The App integrates third-party services including RevenueCat (subscription management) and Apple CloudKit (data sync). Your use of these services is governed by their respective terms and policies. We are not responsible for the availability or conduct of third-party services.

The App may contain links to third-party websites (including the IFRA website). These links are provided for convenience; we do not endorse and are not responsible for the content of third-party sites.

11. Termination

We may suspend or terminate your access to the App at any time, with or without notice, if we believe you have violated these Terms. Upon termination, your licence to use the App ends immediately. Sections 4–9 and 12 survive termination.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the European Union, you may also have rights under the laws of your country of residence.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the App after the revised Terms are posted constitutes your acceptance of the changes.

14. Apple-Specific Terms

The following additional terms apply to your use of the App obtained through the Apple App Store:

• These Terms are between you and M24 Media only — Apple is not a party
• Apple has no obligation to provide maintenance or support for the App
• Apple is not responsible for any product liability claims or third-party intellectual property infringement claims relating to the App
• Apple is a third-party beneficiary of these Terms and may enforce them against you
• You must comply with applicable third-party terms of agreement when using the App

15. Contact Us

If you have any questions about these Terms, please contact us:

M24 Media
Email: callum@m24media.com
Website: wicklabpro.m24media.com